Privacy Policy

1. Overview

Financial Freedom Country Club ("FFCC," "we," "us," "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights. It applies to financialfreedomcountryclub.com and all related FFCC services, communities, and tools.

2. Information We Collect

You give us directly

• Account information — name, email address, password (hashed), country, timezone
• Payment information — processed by Stripe; we never see or store your full card details
• Application & onboarding answers — trading experience, goals, schedule, prop firm history, anything you submit through forms
• Trading data — trades, journal entries, screenshots, backtests, and check-ins you log inside Freedom OS
• Communication content — messages, posts, comments, support emails, and content you share in the community
• Booking information — when you book a call via Calendly (name, email, timezone, answers to scheduling questions)

Collected automatically

• Usage data — pages viewed, features used, clicks, session duration
• Device data — browser type, operating system, screen size, approximate location (from IP)
• Cookies & similar technologies — see our Cookie Policy

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Process payments and manage your subscription
• Authenticate your account and keep it secure
• Personalise your experience and your recommended trade plan
• Communicate with you about your account, the community, and updates
• Send marketing emails about FFCC content, products, and offers (you can unsubscribe at any time)
• Improve our courses, tools, and software
• Detect, prevent, and address fraud, abuse, or violations of our Terms
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We share information only with the following categories of recipients:

• Service providers who help us run the Service, including:
  • Stripe — payment processing
  • Supabase — database hosting (Freedom OS, lead capture, onboarding data)
  • Vercel and Railway — application hosting
  • Circle — community platform
  • Calendly — call booking
  • Vimeo — video hosting
  • Google (Fonts) — font delivery
• Mentors and team members — Chanelle and authorised FFCC staff may view your journal, trade plan, onboarding responses, and trading activity inside Freedom OS for the purpose of coaching and support
• Other members — content you post in the community is visible to other members
• Legal and safety — when required by law, court order, or to protect rights, safety, or property
• Business transfers — if FFCC is involved in a merger, acquisition, or sale of assets, your information may transfer to the successor entity, subject to this Privacy Policy

5. International Transfers

FFCC is based in New Zealand. Our service providers operate globally and your information may be processed in the United States, the European Union, Australia, and other locations. By using the Service you consent to such transfers, subject to appropriate safeguards under applicable law.

6. Data Retention

We keep your personal information for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. You may request deletion at any time (see Section 8).

7. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS), hashed passwords, access controls, and managed cloud providers. No system is 100% secure — we cannot guarantee absolute security, and you use the Service at your own risk.

8. Your Rights

Depending on where you live (New Zealand, Australia, EU/UK, California, etc.), you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Receive a portable copy of your information
• Lodge a complaint with your local data protection authority

To exercise any of these rights, email nickffcountryclub@gmail.com. We will respond within a reasonable timeframe.

9. Children

The Service is not intended for anyone under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

11. Marketing Emails

When you sign up or apply to FFCC, you may receive marketing emails about our content and offers. You can unsubscribe at any time via the link in any email or by emailing us. Transactional emails (account, billing, security) cannot be opted out of while you remain a member.

12. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version takes effect when posted and we will update the "Last updated" date above. Material changes will be communicated through the community or by email.

13. Contact

Questions about this Privacy Policy or your data? Email nickffcountryclub@gmail.com.